Wallet Recovery AI

Blockchain.com Wallet Recovery

Blockchain.com Recovery — Frequently Asked Questions

I only have a Wallet ID. Can you help?

No. The Wallet ID alone is not enough; we need the encrypted backup JSON or mobile app data. Without that, recovery is not possible.

What file formats are supported?

We support wallet.aes.json (desktop export), mobile app data directories (Android/iOS), and older Blockchain.info JSON backups.

Do you need my seed phrase?

No. We only need the encrypted JSON or app data and your password hints. Never share your seed phrase.

Is recovery guaranteed?

No. Success depends on password complexity and hint quality. We start with a free offline assessment and then advise realistic next steps.

Ready for a Free Assessment?

Send your Blockchain.com JSON or app data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Password Hints Guide (What Helps Most)

  • Length: how many characters? exact or range?
  • Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
  • Patterns: word + year, initials + numbers, ends with 123 or !, etc.
  • Words: names, nicknames, brands, pets, places.
  • Dates: birthdays, anniversaries, memorable numbers.
  • Endings: common suffixes (00, 11, 2020).
  • Language/keyboard: non-English letters, QWERTZ/QWERTY quirks.

Even small details help us narrow the keyspace dramatically—saving time and improving recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are handled confidentially and never shared with third parties. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Blockchain.com JSON or app data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

How to Prepare & Send Files (Secure)

  1. Locate your Blockchain.com backup:
    • wallet.aes.json file (desktop export)
    • or mobile app data folder (Android/iOS backup)
  2. Copy it to your Desktop.
  3. Compress into .zip or .7z and set a temporary password for the archive.
  4. Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link for your encrypted archive. Please do not email files.
  5. Provide detailed password hints (see below). Better hints = higher chance of recovery and realistic time estimates.

Offline only: All recovery attempts are performed on isolated systems. We begin with an independent assessment—no commitment required.

Password Hints Guide (What Helps Most)

  • Length: how many characters? exact or range?
  • Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
  • Patterns: word + year, initials + numbers, ends with 123 or !, etc.
  • Words: names, nicknames, brands, pets, places.
  • Dates: birthdays, anniversaries, memorable numbers.
  • Endings: common suffixes (00, 11, 2020).
  • Language/keyboard: non-English letters, QWERTZ/QWERTY quirks.

Even small details help us narrow the keyspace dramatically—saving time and improving recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are handled confidentially and never shared with third parties. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Blockchain.com JSON or app data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Where to Find JSON Backups

  • Desktop: Blockchain.com often provided wallet.aes.json during export. Check your Downloads, Documents, or old email attachments.
  • Email search: Search for “wallet.aes.json” or “Blockchain backup” in your email archives.
  • Cloud/USB: Many users stored backups on USB sticks, Dropbox, Google Drive, or other cloud storage.

Mobile App Data

  • Android: The app stores encrypted data under /data/data/piuk.blockchain.android/. You can extract it with ADB backup or via root/custom recovery.
  • iOS: Use an encrypted iTunes/iCloud backup and a backup extractor tool. No jailbreak required.
  • Tip: Always include the entire extracted folder structure for maximum chance of recovery.

How to Prepare & Send Files (Secure)

  1. Locate your Blockchain.com backup:
    • wallet.aes.json file (desktop export)
    • or mobile app data folder (Android/iOS backup)
  2. Copy it to your Desktop.
  3. Compress into .zip or .7z and set a temporary password for the archive.
  4. Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link for your encrypted archive. Please do not email files.
  5. Provide detailed password hints (see below). Better hints = higher chance of recovery and realistic time estimates.

Offline only: All recovery attempts are performed on isolated systems. We begin with an independent assessment—no commitment required.

Password Hints Guide (What Helps Most)

  • Length: how many characters? exact or range?
  • Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
  • Patterns: word + year, initials + numbers, ends with 123 or !, etc.
  • Words: names, nicknames, brands, pets, places.
  • Dates: birthdays, anniversaries, memorable numbers.
  • Endings: common suffixes (00, 11, 2020).
  • Language/keyboard: non-English letters, QWERTZ/QWERTY quirks.

Even small details help us narrow the keyspace dramatically—saving time and improving recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are handled confidentially and never shared with third parties. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Blockchain.com JSON or app data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Important Notes

  • Blockchain.com wallets are password-encrypted JSON backups (AES/Scrypt PBKDF2).
  • Without the correct password, the JSON backup or app vault cannot be decrypted.
  • If you used the mobile app (Android/iOS), the data may still exist in an app backup or encrypted device backup.
  • If you only have a Wallet ID and no backup file, recovery is usually not possible unless the device backup still holds local data.

What We Need

  • Preferred: Your Blockchain.com JSON backup (wallet.aes.json or similar).
  • Alternative: Blockchain mobile app data (from Android/iOS backup).
  • Password hints (see checklist below).
  • (Optional) Approximate year you created the wallet or last accessed it.

We do not need your seed phrase to attempt recovery. Never share it.

Where to Find JSON Backups

  • Desktop: Blockchain.com often provided wallet.aes.json during export. Check your Downloads, Documents, or old email attachments.
  • Email search: Search for “wallet.aes.json” or “Blockchain backup” in your email archives.
  • Cloud/USB: Many users stored backups on USB sticks, Dropbox, Google Drive, or other cloud storage.

Mobile App Data

  • Android: The app stores encrypted data under /data/data/piuk.blockchain.android/. You can extract it with ADB backup or via root/custom recovery.
  • iOS: Use an encrypted iTunes/iCloud backup and a backup extractor tool. No jailbreak required.
  • Tip: Always include the entire extracted folder structure for maximum chance of recovery.

How to Prepare & Send Files (Secure)

  1. Locate your Blockchain.com backup:
    • wallet.aes.json file (desktop export)
    • or mobile app data folder (Android/iOS backup)
  2. Copy it to your Desktop.
  3. Compress into .zip or .7z and set a temporary password for the archive.
  4. Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link for your encrypted archive. Please do not email files.
  5. Provide detailed password hints (see below). Better hints = higher chance of recovery and realistic time estimates.

Offline only: All recovery attempts are performed on isolated systems. We begin with an independent assessment—no commitment required.

Password Hints Guide (What Helps Most)

  • Length: how many characters? exact or range?
  • Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
  • Patterns: word + year, initials + numbers, ends with 123 or !, etc.
  • Words: names, nicknames, brands, pets, places.
  • Dates: birthdays, anniversaries, memorable numbers.
  • Endings: common suffixes (00, 11, 2020).
  • Language/keyboard: non-English letters, QWERTZ/QWERTY quirks.

Even small details help us narrow the keyspace dramatically—saving time and improving recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are handled confidentially and never shared with third parties. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Blockchain.com JSON or app data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Important Notes

  • Blockchain.com wallets are password-encrypted JSON backups (AES/Scrypt PBKDF2).
  • Without the correct password, the JSON backup or app vault cannot be decrypted.
  • If you used the mobile app (Android/iOS), the data may still exist in an app backup or encrypted device backup.
  • If you only have a Wallet ID and no backup file, recovery is usually not possible unless the device backup still holds local data.

What We Need

  • Preferred: Your Blockchain.com JSON backup (wallet.aes.json or similar).
  • Alternative: Blockchain mobile app data (from Android/iOS backup).
  • Password hints (see checklist below).
  • (Optional) Approximate year you created the wallet or last accessed it.

We do not need your seed phrase to attempt recovery. Never share it.

Where to Find JSON Backups

  • Desktop: Blockchain.com often provided wallet.aes.json during export. Check your Downloads, Documents, or old email attachments.
  • Email search: Search for “wallet.aes.json” or “Blockchain backup” in your email archives.
  • Cloud/USB: Many users stored backups on USB sticks, Dropbox, Google Drive, or other cloud storage.

Mobile App Data

  • Android: The app stores encrypted data under /data/data/piuk.blockchain.android/. You can extract it with ADB backup or via root/custom recovery.
  • iOS: Use an encrypted iTunes/iCloud backup and a backup extractor tool. No jailbreak required.
  • Tip: Always include the entire extracted folder structure for maximum chance of recovery.

How to Prepare & Send Files (Secure)

  1. Locate your Blockchain.com backup:
    • wallet.aes.json file (desktop export)
    • or mobile app data folder (Android/iOS backup)
  2. Copy it to your Desktop.
  3. Compress into .zip or .7z and set a temporary password for the archive.
  4. Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link for your encrypted archive. Please do not email files.
  5. Provide detailed password hints (see below). Better hints = higher chance of recovery and realistic time estimates.

Offline only: All recovery attempts are performed on isolated systems. We begin with an independent assessment—no commitment required.

Password Hints Guide (What Helps Most)

  • Length: how many characters? exact or range?
  • Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
  • Patterns: word + year, initials + numbers, ends with 123 or !, etc.
  • Words: names, nicknames, brands, pets, places.
  • Dates: birthdays, anniversaries, memorable numbers.
  • Endings: common suffixes (00, 11, 2020).
  • Language/keyboard: non-English letters, QWERTZ/QWERTY quirks.

Even small details help us narrow the keyspace dramatically—saving time and improving recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are handled confidentially and never shared with third parties. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Blockchain.com JSON or app data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Blockchain.com Wallet Recovery – How to Prepare Your Files

Forgot your Blockchain.com wallet password? We perform secure, offline recovery of Blockchain.com encrypted wallet backups (JSON files, mobile app data, and web exports). Follow the steps below to prepare your files and request a free, no-obligation assessment.

Request Free Assessment
See All Supported Wallets

Important Notes

  • Blockchain.com wallets are password-encrypted JSON backups (AES/Scrypt PBKDF2).
  • Without the correct password, the JSON backup or app vault cannot be decrypted.
  • If you used the mobile app (Android/iOS), the data may still exist in an app backup or encrypted device backup.
  • If you only have a Wallet ID and no backup file, recovery is usually not possible unless the device backup still holds local data.

What We Need

  • Preferred: Your Blockchain.com JSON backup (wallet.aes.json or similar).
  • Alternative: Blockchain mobile app data (from Android/iOS backup).
  • Password hints (see checklist below).
  • (Optional) Approximate year you created the wallet or last accessed it.

We do not need your seed phrase to attempt recovery. Never share it.

Where to Find JSON Backups

  • Desktop: Blockchain.com often provided wallet.aes.json during export. Check your Downloads, Documents, or old email attachments.
  • Email search: Search for “wallet.aes.json” or “Blockchain backup” in your email archives.
  • Cloud/USB: Many users stored backups on USB sticks, Dropbox, Google Drive, or other cloud storage.

Mobile App Data

  • Android: The app stores encrypted data under /data/data/piuk.blockchain.android/. You can extract it with ADB backup or via root/custom recovery.
  • iOS: Use an encrypted iTunes/iCloud backup and a backup extractor tool. No jailbreak required.
  • Tip: Always include the entire extracted folder structure for maximum chance of recovery.

How to Prepare & Send Files (Secure)

  1. Locate your Blockchain.com backup:
    • wallet.aes.json file (desktop export)
    • or mobile app data folder (Android/iOS backup)
  2. Copy it to your Desktop.
  3. Compress into .zip or .7z and set a temporary password for the archive.
  4. Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link for your encrypted archive. Please do not email files.
  5. Provide detailed password hints (see below). Better hints = higher chance of recovery and realistic time estimates.

Offline only: All recovery attempts are performed on isolated systems. We begin with an independent assessment—no commitment required.

Password Hints Guide (What Helps Most)

  • Length: how many characters? exact or range?
  • Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
  • Patterns: word + year, initials + numbers, ends with 123 or !, etc.
  • Words: names, nicknames, brands, pets, places.
  • Dates: birthdays, anniversaries, memorable numbers.
  • Endings: common suffixes (00, 11, 2020).
  • Language/keyboard: non-English letters, QWERTZ/QWERTY quirks.

Even small details help us narrow the keyspace dramatically—saving time and improving recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are handled confidentially and never shared with third parties. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Blockchain.com JSON or app data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery