Exodus Extension Recovery — Frequently Asked Questions

Which files do you actually need?

Ideally the entire browser profile with Exodus installed. If you prefer a smaller upload, send just the Local Extension Settings/<ID> and IndexedDB/ folders (or storage/default/ in Firefox).

Do you need my seed phrase?

No. We only need the encrypted vault files and password hints. Never share your seed phrase.

I don’t know the extension ID. What should I do?

No problem. Just copy the entire browser profile. We’ll locate the Exodus extension storage inside it.

Is recovery guaranteed?

No. Success depends on password complexity and hint quality. We begin with a free offline assessment and then provide realistic next steps.

Ready for a Free Assessment?

Send your Exodus browser extension data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Password Hints Guide

Length: exact or range (8–10, 12 exactly).
Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
Patterns: word+year, initials+digits, ends with ! or 88.
Words reused: names, pets, brands, places, fandoms.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, 2020, !!.
Keyboard habits: QWERTY vs QWERTZ, favorite symbols.

Even small details help us narrow the keyspace significantly and improve your chances of recovery.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Exodus browser extension data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

How to Prepare & Send Files (Secure)

Close your browser completely.
Copy the profile folder (or at least the Exodus extension subfolders).
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password hints (see below). Better hints = higher chance of recovery + faster estimates.

Offline only: All work is performed on isolated systems. First step is a free, independent assessment—no commitment required.

Password Hints Guide

Length: exact or range (8–10, 12 exactly).
Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
Patterns: word+year, initials+digits, ends with ! or 88.
Words reused: names, pets, brands, places, fandoms.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, 2020, !!.
Keyboard habits: QWERTY vs QWERTZ, favorite symbols.

Even small details help us narrow the keyspace significantly and improve your chances of recovery.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Exodus browser extension data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Where to Find Extension Data

Chromium Browsers (Chrome / Brave / Edge / Opera)

Windows: %LocalAppData%\Google\Chrome\User Data\Default\
macOS: ~/Library/Application Support/Google/Chrome/Default/
Linux: ~/.config/google-chrome/Default/
Exodus extension data lives under:
- Local Extension Settings/<Exodus_ID>/
- IndexedDB/chrome-extension_<ID>_0.indexeddb.leveldb/

Tip: If you can’t find the Exodus folders, copy the whole Default profile.

Firefox

Windows: %AppData%\Mozilla\Firefox\Profiles\xxxx.default-release\
macOS: ~/Library/Application Support/Firefox/Profiles/xxxx.default-release/
Linux: ~/.mozilla/firefox/xxxx.default-release/
Exodus data resides under storage/default/ inside the profile.

Tip: If unsure, send the entire default-release profile folder.

How to Prepare & Send Files (Secure)

Close your browser completely.
Copy the profile folder (or at least the Exodus extension subfolders).
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password hints (see below). Better hints = higher chance of recovery + faster estimates.

Offline only: All work is performed on isolated systems. First step is a free, independent assessment—no commitment required.

Password Hints Guide

Length: exact or range (8–10, 12 exactly).
Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
Patterns: word+year, initials+digits, ends with ! or 88.
Words reused: names, pets, brands, places, fandoms.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, 2020, !!.
Keyboard habits: QWERTY vs QWERTZ, favorite symbols.

Even small details help us narrow the keyspace significantly and improve your chances of recovery.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Exodus browser extension data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

What We Need

Your browser profile that contains the Exodus extension data.
Or at minimum, the extension storage folders (Local Extension Settings + IndexedDB).
Password hints for the extension vault (see guide below).
(Optional) Browser name/version and OS (Windows/macOS/Linux).

We do not need your seed phrase to attempt recovery. Never share it.

Important Notes

The Exodus extension stores an encrypted vault tied to your chosen password.
Close your browser completely before copying data to avoid corruption.
If you used multiple profiles (“Default”, “Profile 1”), copy the one with Exodus installed.
If unsure, sending the entire profile folder is safest.

Where to Find Extension Data

Chromium Browsers (Chrome / Brave / Edge / Opera)

Windows: %LocalAppData%\Google\Chrome\User Data\Default\
macOS: ~/Library/Application Support/Google/Chrome/Default/
Linux: ~/.config/google-chrome/Default/
Exodus extension data lives under:
- Local Extension Settings/<Exodus_ID>/
- IndexedDB/chrome-extension_<ID>_0.indexeddb.leveldb/

Tip: If you can’t find the Exodus folders, copy the whole Default profile.

Firefox

Windows: %AppData%\Mozilla\Firefox\Profiles\xxxx.default-release\
macOS: ~/Library/Application Support/Firefox/Profiles/xxxx.default-release/
Linux: ~/.mozilla/firefox/xxxx.default-release/
Exodus data resides under storage/default/ inside the profile.

Tip: If unsure, send the entire default-release profile folder.

How to Prepare & Send Files (Secure)

Close your browser completely.
Copy the profile folder (or at least the Exodus extension subfolders).
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password hints (see below). Better hints = higher chance of recovery + faster estimates.

Offline only: All work is performed on isolated systems. First step is a free, independent assessment—no commitment required.

Password Hints Guide

Length: exact or range (8–10, 12 exactly).
Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
Patterns: word+year, initials+digits, ends with ! or 88.
Words reused: names, pets, brands, places, fandoms.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, 2020, !!.
Keyboard habits: QWERTY vs QWERTZ, favorite symbols.

Even small details help us narrow the keyspace significantly and improve your chances of recovery.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Exodus browser extension data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

What We Need

Your browser profile that contains the Exodus extension data.
Or at minimum, the extension storage folders (Local Extension Settings + IndexedDB).
Password hints for the extension vault (see guide below).
(Optional) Browser name/version and OS (Windows/macOS/Linux).

We do not need your seed phrase to attempt recovery. Never share it.

Important Notes

The Exodus extension stores an encrypted vault tied to your chosen password.
Close your browser completely before copying data to avoid corruption.
If you used multiple profiles (“Default”, “Profile 1”), copy the one with Exodus installed.
If unsure, sending the entire profile folder is safest.

Where to Find Extension Data

Chromium Browsers (Chrome / Brave / Edge / Opera)

Windows: %LocalAppData%\Google\Chrome\User Data\Default\
macOS: ~/Library/Application Support/Google/Chrome/Default/
Linux: ~/.config/google-chrome/Default/
Exodus extension data lives under:
- Local Extension Settings/<Exodus_ID>/
- IndexedDB/chrome-extension_<ID>_0.indexeddb.leveldb/

Tip: If you can’t find the Exodus folders, copy the whole Default profile.

Firefox

Windows: %AppData%\Mozilla\Firefox\Profiles\xxxx.default-release\
macOS: ~/Library/Application Support/Firefox/Profiles/xxxx.default-release/
Linux: ~/.mozilla/firefox/xxxx.default-release/
Exodus data resides under storage/default/ inside the profile.

Tip: If unsure, send the entire default-release profile folder.

How to Prepare & Send Files (Secure)

Close your browser completely.
Copy the profile folder (or at least the Exodus extension subfolders).
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password hints (see below). Better hints = higher chance of recovery + faster estimates.

Offline only: All work is performed on isolated systems. First step is a free, independent assessment—no commitment required.

Password Hints Guide

Length: exact or range (8–10, 12 exactly).
Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
Patterns: word+year, initials+digits, ends with ! or 88.
Words reused: names, pets, brands, places, fandoms.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, 2020, !!.
Keyboard habits: QWERTY vs QWERTZ, favorite symbols.

Even small details help us narrow the keyspace significantly and improve your chances of recovery.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Exodus browser extension data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Exodus Browser Extension Recovery – How to Prepare Your Files

Q: Which files do you actually need?

Ideally the entire browser profile with Exodus installed. If you prefer a smaller upload, send just the Local Extension Settings/ and IndexedDB/ folders (or storage/default/ in Firefox).

Q: I don’t know the extension ID. What should I do?

No problem. Just copy the entire browser profile. We’ll locate the Exodus extension storage inside it.

Locked out of your Exodus Web3 Browser Extension? We perform secure, offline recovery assessments of the encrypted vault stored inside your browser profile (Chrome, Brave, Edge, Firefox). Follow the steps below to prepare your files and request a free, no-obligation assessment.

Request Free Assessment

See All Supported Wallets

What We Need

Your browser profile that contains the Exodus extension data.
Or at minimum, the extension storage folders (Local Extension Settings + IndexedDB).
Password hints for the extension vault (see guide below).
(Optional) Browser name/version and OS (Windows/macOS/Linux).

We do not need your seed phrase to attempt recovery. Never share it.

Important Notes

The Exodus extension stores an encrypted vault tied to your chosen password.
Close your browser completely before copying data to avoid corruption.
If you used multiple profiles (“Default”, “Profile 1”), copy the one with Exodus installed.
If unsure, sending the entire profile folder is safest.

Where to Find Extension Data

Chromium Browsers (Chrome / Brave / Edge / Opera)

Windows: %LocalAppData%\Google\Chrome\User Data\Default\
macOS: ~/Library/Application Support/Google/Chrome/Default/
Linux: ~/.config/google-chrome/Default/
Exodus extension data lives under:
- Local Extension Settings/<Exodus_ID>/
- IndexedDB/chrome-extension_<ID>_0.indexeddb.leveldb/

Tip: If you can’t find the Exodus folders, copy the whole Default profile.

Firefox

Windows: %AppData%\Mozilla\Firefox\Profiles\xxxx.default-release\
macOS: ~/Library/Application Support/Firefox/Profiles/xxxx.default-release/
Linux: ~/.mozilla/firefox/xxxx.default-release/
Exodus data resides under storage/default/ inside the profile.

Tip: If unsure, send the entire default-release profile folder.

How to Prepare & Send Files (Secure)

Close your browser completely.
Copy the profile folder (or at least the Exodus extension subfolders).
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password hints (see below). Better hints = higher chance of recovery + faster estimates.

Offline only: All work is performed on isolated systems. First step is a free, independent assessment—no commitment required.

Password Hints Guide

Length: exact or range (8–10, 12 exactly).
Character sets: lowercase, UPPERCASE, digits, symbols (which ones?).
Patterns: word+year, initials+digits, ends with ! or 88.
Words reused: names, pets, brands, places, fandoms.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, 2020, !!.
Keyboard habits: QWERTY vs QWERTZ, favorite symbols.

Even small details help us narrow the keyspace significantly and improve your chances of recovery.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Exodus browser extension data securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery