Exodus Desktop Wallet Recovery – How to Prepare Your Files
Forgot your Exodus Desktop wallet password? We specialize in secure, offline recovery of encrypted Exodus wallet files. Follow the steps below to prepare your files and request a free, no-obligation assessment.
What We Need
- Your Exodus Desktop data folder (encrypted wallet files and configs). Sending the whole folder is best.
- Password hints (see the checklist below).
- (Optional) The operating system and Exodus app version you last used.
We do not need your 12-word seed phrase or private keys for password recovery.
Where to Find Your Wallet Files
Important: Quit Exodus completely before copying files to avoid corruption.
Windows
C:\Users\[YourName]\AppData\Roaming\Exodus\
macOS
~/Library/Application Support/Exodus/
Linux
~/.config/Exodus/
Tip: If unsure, copy the entire Exodus folder shown above. Including subfolders (e.g., backups/config) helps verification.
How to Prepare & Send Files (Secure)
- Close Exodus and wait a few seconds for it to fully exit.
- Copy the desktop data folder (see paths above) to your Desktop.
- Compress it into
.zipor.7zand set a temporary password for the archive. - Submit the inquiry on our inquiry page. We will reply with a one-time, secure upload link for your encrypted archive. Please do not email files.
- Provide as many password hints as possible (see checklist below). The better the hints, the higher the chance of recovery. With good hints, we can also estimate the time required and give you a realistic outlook.
Offline only: All recovery attempts are performed on isolated systems. We start with an independent assessment—no commitment required.
Password Hints Guide (What Helps Most)
- Length (exact or range): e.g., “8–10 characters”, “exactly 12”.
- Character sets used: lowercase/UPPERCASE, digits, symbols (which ones?).
- Patterns: Capitalized word + 2 digits, ends with
88, starts with initials, word+year, etc. - Words you reuse: names, nicknames, brands, pets, places.
- Dates or numbers: birthdays, anniversaries, memorable years; format used (
DDMMYYYY,YYYY, etc.). - Typical endings:
!,!!,123,2020, etc. - Language/keyboard: non-English letters, specific layouts (QWERTZ/QWERTY), frequently used symbols.
Even small details help us narrow the keyspace dramatically—saving time and improving your success odds.
Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.
Privacy: Your files are handled confidentially and are not shared with third parties. We only use them to evaluate your recovery request.
Exodus Desktop Recovery — Frequently Asked Questions
Which files do you need?
The entire Exodus data folder for your OS (see paths above). This ensures we get the encrypted wallet files plus any supporting metadata.
Do you need my 12-word seed?
No. We only need the encrypted wallet files and your password hints. Never share your seed phrase or private keys.
Should Exodus be running while I copy files?
No. Always quit Exodus first to avoid copying files while they are in use, which could corrupt the backup.
Is recovery guaranteed?
No. Success depends on password complexity and the quality of hints. We start with a free, offline assessment and then advise realistic next steps.
Ready for a Free Assessment?
Send your Exodus Desktop wallet files securely. Our team will review them offline and get back with options—no commitment, no risk.