Phantom Wallet Recovery — Frequently Asked Questions

Can you recover my seed phrase?

No. Recovery is based on the encrypted vault (extension/app backup). If you have your seed phrase, you can import it directly into Phantom or another Solana wallet.

Which files do you actually need?

Ideally the entire browser profile (for extension) or the app backup directory (for mobile). If unsure, send the full data folder.

What if I only have my Wallet address?

The address alone is not enough. We need the encrypted vault data plus password/PIN hints to attempt recovery.

Is recovery guaranteed?

No. Recovery depends on password complexity and hint quality. We begin with a free offline assessment and then provide realistic next steps.

Ready for a Free Assessment?

Send your Phantom extension or mobile app backup securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Password / PIN Hints Guide

PIN length: 4, 6, or custom?
Password length: exact or range.
Character sets: digits only, letters+digits, symbols?
Patterns: word+year, initials+digits, ends with !! or 123.
Words reused: pets, names, brands, places.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, !, 2021.

Even small details help reduce the keyspace dramatically and improve recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Phantom extension or mobile app backup securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

How to Prepare & Send Files (Secure)

Close your browser or finish your mobile backup.
Copy the relevant Phantom extension or app backup folder to your Desktop.
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password/PIN hints (see below). Better hints = faster, more accurate recovery.

Offline only: All recovery is performed on isolated systems. First step is always a free assessment—no commitment required.

Password / PIN Hints Guide

PIN length: 4, 6, or custom?
Password length: exact or range.
Character sets: digits only, letters+digits, symbols?
Patterns: word+year, initials+digits, ends with !! or 123.
Words reused: pets, names, brands, places.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, !, 2021.

Even small details help reduce the keyspace dramatically and improve recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Phantom extension or mobile app backup securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Where to Find Phantom Data

Browser Extension

Chromium (Chrome/Brave/Edge):
- Profile folder: %LocalAppData%\Google\Chrome\User Data\Default\ (Windows)
- ~/Library/Application Support/Google/Chrome/Default/ (macOS)
- ~/.config/google-chrome/Default/ (Linux)
Phantom extension data lives under:
- Local Extension Settings/<Phantom_ID>/
- IndexedDB/chrome-extension_<ID>_0.indexeddb.leveldb/
Firefox: ~/.mozilla/firefox/xxxx.default-release/storage/default/ (or equivalent on Windows/macOS).
Tip: If unsure, copy the entire browser profile.

Mobile App

Android: Phantom app package at /data/data/app.phantom/. Extract via ADB backup (if supported) or with root/recovery.
iOS: Use an encrypted iTunes/Finder backup or iCloud backup with an extractor tool.
Always include the full folder structure, not just isolated files.

How to Prepare & Send Files (Secure)

Close your browser or finish your mobile backup.
Copy the relevant Phantom extension or app backup folder to your Desktop.
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password/PIN hints (see below). Better hints = faster, more accurate recovery.

Offline only: All recovery is performed on isolated systems. First step is always a free assessment—no commitment required.

Password / PIN Hints Guide

PIN length: 4, 6, or custom?
Password length: exact or range.
Character sets: digits only, letters+digits, symbols?
Patterns: word+year, initials+digits, ends with !! or 123.
Words reused: pets, names, brands, places.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, !, 2021.

Even small details help reduce the keyspace dramatically and improve recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Phantom extension or mobile app backup securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

What We Need

Browser extension data (Chrome/Brave/Edge/Firefox profile containing Phantom).
Or mobile app data (from Android/iOS encrypted backups).
Password/PIN hints (see guide below).
(Optional) The approximate year/version when you last accessed Phantom.

We do not need your seed phrase for assessment. Never share it.

Important Notes

Phantom encrypts its vault with your chosen password (extension) or PIN/password (mobile).
Seed phrase backups always work — if you have it, just import directly. Recovery is only needed if you lost the password but still have data.
If you reset/uninstalled without backup, recovery is not possible without the seed phrase.
Close your browser or backup app properly before copying data.

Where to Find Phantom Data

Browser Extension

Chromium (Chrome/Brave/Edge):
- Profile folder: %LocalAppData%\Google\Chrome\User Data\Default\ (Windows)
- ~/Library/Application Support/Google/Chrome/Default/ (macOS)
- ~/.config/google-chrome/Default/ (Linux)
Phantom extension data lives under:
- Local Extension Settings/<Phantom_ID>/
- IndexedDB/chrome-extension_<ID>_0.indexeddb.leveldb/
Firefox: ~/.mozilla/firefox/xxxx.default-release/storage/default/ (or equivalent on Windows/macOS).
Tip: If unsure, copy the entire browser profile.

Mobile App

Android: Phantom app package at /data/data/app.phantom/. Extract via ADB backup (if supported) or with root/recovery.
iOS: Use an encrypted iTunes/Finder backup or iCloud backup with an extractor tool.
Always include the full folder structure, not just isolated files.

How to Prepare & Send Files (Secure)

Close your browser or finish your mobile backup.
Copy the relevant Phantom extension or app backup folder to your Desktop.
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password/PIN hints (see below). Better hints = faster, more accurate recovery.

Offline only: All recovery is performed on isolated systems. First step is always a free assessment—no commitment required.

Password / PIN Hints Guide

PIN length: 4, 6, or custom?
Password length: exact or range.
Character sets: digits only, letters+digits, symbols?
Patterns: word+year, initials+digits, ends with !! or 123.
Words reused: pets, names, brands, places.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, !, 2021.

Even small details help reduce the keyspace dramatically and improve recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Phantom extension or mobile app backup securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

What We Need

Browser extension data (Chrome/Brave/Edge/Firefox profile containing Phantom).
Or mobile app data (from Android/iOS encrypted backups).
Password/PIN hints (see guide below).
(Optional) The approximate year/version when you last accessed Phantom.

We do not need your seed phrase for assessment. Never share it.

Important Notes

Phantom encrypts its vault with your chosen password (extension) or PIN/password (mobile).
Seed phrase backups always work — if you have it, just import directly. Recovery is only needed if you lost the password but still have data.
If you reset/uninstalled without backup, recovery is not possible without the seed phrase.
Close your browser or backup app properly before copying data.

Where to Find Phantom Data

Browser Extension

Chromium (Chrome/Brave/Edge):
- Profile folder: %LocalAppData%\Google\Chrome\User Data\Default\ (Windows)
- ~/Library/Application Support/Google/Chrome/Default/ (macOS)
- ~/.config/google-chrome/Default/ (Linux)
Phantom extension data lives under:
- Local Extension Settings/<Phantom_ID>/
- IndexedDB/chrome-extension_<ID>_0.indexeddb.leveldb/
Firefox: ~/.mozilla/firefox/xxxx.default-release/storage/default/ (or equivalent on Windows/macOS).
Tip: If unsure, copy the entire browser profile.

Mobile App

Android: Phantom app package at /data/data/app.phantom/. Extract via ADB backup (if supported) or with root/recovery.
iOS: Use an encrypted iTunes/Finder backup or iCloud backup with an extractor tool.
Always include the full folder structure, not just isolated files.

How to Prepare & Send Files (Secure)

Close your browser or finish your mobile backup.
Copy the relevant Phantom extension or app backup folder to your Desktop.
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password/PIN hints (see below). Better hints = faster, more accurate recovery.

Offline only: All recovery is performed on isolated systems. First step is always a free assessment—no commitment required.

Password / PIN Hints Guide

PIN length: 4, 6, or custom?
Password length: exact or range.
Character sets: digits only, letters+digits, symbols?
Patterns: word+year, initials+digits, ends with !! or 123.
Words reused: pets, names, brands, places.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, !, 2021.

Even small details help reduce the keyspace dramatically and improve recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Phantom extension or mobile app backup securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery

Phantom Wallet Recovery – Browser Extension & Mobile App

Q: Can you recover my seed phrase?

No. Recovery is based on the encrypted vault (extension/app backup). If you have your seed phrase, you can import it directly into Phantom or another Solana wallet.

Q: Which files do you actually need?

Ideally the entire browser profile (for extension) or the app backup directory (for mobile). If unsure, send the full data folder.

Q: What if I only have my Wallet address?

The address alone is not enough. We need the encrypted vault data plus password/PIN hints to attempt recovery.

Lost access to your Phantom Wallet (Solana)? We perform secure, offline recovery assessments of Phantom’s encrypted vaults from browser extensions and mobile app backups. Follow the steps below to prepare your files and request a free, no-obligation assessment.

Request Free Assessment

See All Supported Wallets

What We Need

Browser extension data (Chrome/Brave/Edge/Firefox profile containing Phantom).
Or mobile app data (from Android/iOS encrypted backups).
Password/PIN hints (see guide below).
(Optional) The approximate year/version when you last accessed Phantom.

We do not need your seed phrase for assessment. Never share it.

Important Notes

Phantom encrypts its vault with your chosen password (extension) or PIN/password (mobile).
Seed phrase backups always work — if you have it, just import directly. Recovery is only needed if you lost the password but still have data.
If you reset/uninstalled without backup, recovery is not possible without the seed phrase.
Close your browser or backup app properly before copying data.

Where to Find Phantom Data

Browser Extension

Chromium (Chrome/Brave/Edge):
- Profile folder: %LocalAppData%\Google\Chrome\User Data\Default\ (Windows)
- ~/Library/Application Support/Google/Chrome/Default/ (macOS)
- ~/.config/google-chrome/Default/ (Linux)
Phantom extension data lives under:
- Local Extension Settings/<Phantom_ID>/
- IndexedDB/chrome-extension_<ID>_0.indexeddb.leveldb/
Firefox: ~/.mozilla/firefox/xxxx.default-release/storage/default/ (or equivalent on Windows/macOS).
Tip: If unsure, copy the entire browser profile.

Mobile App

Android: Phantom app package at /data/data/app.phantom/. Extract via ADB backup (if supported) or with root/recovery.
iOS: Use an encrypted iTunes/Finder backup or iCloud backup with an extractor tool.
Always include the full folder structure, not just isolated files.

How to Prepare & Send Files (Secure)

Close your browser or finish your mobile backup.
Copy the relevant Phantom extension or app backup folder to your Desktop.
Compress into .zip or .7z and set a temporary password.
Submit an inquiry on our inquiry page. We’ll reply with a one-time, secure upload link. Please do not email files.
Provide detailed password/PIN hints (see below). Better hints = faster, more accurate recovery.

Offline only: All recovery is performed on isolated systems. First step is always a free assessment—no commitment required.

Password / PIN Hints Guide

PIN length: 4, 6, or custom?
Password length: exact or range.
Character sets: digits only, letters+digits, symbols?
Patterns: word+year, initials+digits, ends with !! or 123.
Words reused: pets, names, brands, places.
Dates/numbers: birthdays, anniversaries, memorable years.
Endings: 00, 11, !, 2021.

Even small details help reduce the keyspace dramatically and improve recovery odds.

Independent Assessment: Please consider this as an independent assessment of your recovery problem. Submitting your case does not commit you to any service or payment.

Privacy: Your files are kept strictly confidential and never shared. They are only used to evaluate recovery options.

Ready for a Free Assessment?

Send your Phantom extension or mobile app backup securely. Our team will review it offline and get back with recovery options—no commitment, no risk.

Start Recovery